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I had an extremely negative experience with Purer-USA and strongly encourage others to be cautious.
During the sales process, I repeatedly told the representative that I could not afford the larger air purifier. Instead of respecting that, they continued to pressure me to move forward and pushed me to fill out paperwork without clearly disclosing that it was actually a credit application. At no point was it transparently explained that my credit would be run. The whole process felt very misleading and manipulative.
Once you’re locked into the purchase, the problems continue. The company did not send all of the items that were promised, and some of the products that did arrive were broken. I have made multiple attempts to contact them about the missing and damaged items, and they simply do not return phone calls or resolve the issue.
Overall, this was an incredibly frustrating and disappointing experience. The sales tactics feel deceptive, the customer service is nonexistent, and the follow-through after the sale is terrible.
I would strongly recommend that people do their research before dealing with this company. In my opinion, it is absolutely not worth your time or money.
I love how it cleans the air and how it makes the air feel you have to lotion on your hands
I love how the scents fill the air and dissipate so well. I also am excited to see how it repels fruit flies in the summer time. The air is so fresh and clean!
